PRIVACY POLICY

Horizen Surplus Recovery
Doing Business As Horizen Rental Properties LLC

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Horizen Surplus Recovery, doing business as Horizen Rental Properties LLC ("we," "us," or "our"), does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

INTRODUCTION

This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website or any website of ours that links to this privacy policy

Engage with us in other related ways, including sales, marketing, or events

Questions or concerns?
You can contact us at:
📧 Email: [email protected]
📞 Phone: +1 319-324-7222

SUMMARY OF KEY POINTS

Do we process sensitive personal information?

No, we do not process sensitive personal information.

Do we receive information from third parties?

No, we do not receive information from third parties.

How do we process your information?

We process your information to:

Provide, improve, and administer our services

Communicate with you

Prevent fraud and ensure security

Comply with legal obligations

We only process your information when we have a valid legal reason.

Data Sharing Commitment

We do not share or disclose your personal information except in rare cases and only with your consent, such as:

Business transfers (merger, acquisition, etc.)

Legal requirements

SMS & Mobile Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes

Information may be shared with subcontractors strictly for service support (e.g., customer service)

Text messaging opt-in data and consent are never shared with any third parties

Data Security

We use organizational and technical safeguards to protect your data. However, no system is 100% secure.

Your Rights

Depending on your location, you may have rights to:

Access your data

Correct or delete your data

Withdraw consent

Opt out of marketing

To exercise your rights, contact us directly.

1. INFORMATION WE COLLECT

Personal Information

We collect information you voluntarily provide, including:

Name

Email address

Phone number

Physical address

Payment information (if applicable)

Communication opt-in records

Non-Personal Information

IP address

Browser and device data

Website usage data

Cookies and tracking technologies

Customer Communication Data

Inquiry records

Appointment details

Service history

How We Use This Information

We use your data to:

Provide real estate and related services

Process transactions

Communicate with you

Improve user experience

Ensure security and fraud prevention

Maintain consent records

2. HOW WE USE YOUR INFORMATION

We process your information for:

Service delivery

Customer communication

Legal compliance

Security and fraud prevention

3. SMS MESSAGING & COMPLIANCE

Opt-In

You only receive SMS if you explicitly opt in

We maintain timestamped consent records

Opt-Out

Reply “STOP” anytime

Opt-out processed within 24 hours

Message Details

Frequency varies

Content is service-related unless otherwise consented

Support

Reply “HELP” or contact us at:
📧 [email protected]

Carrier Disclaimer

Message/data rates may apply

Carriers are not liable for delays

SMS Data Protection

No sharing of SMS opt-in data

Strict data protection measures are enforced

4. COOKIES & TRACKING

We may use cookies and similar technologies to:

Improve website performance

Store user preferences

You can disable cookies in your browser settings.

5. DATA RETENTION

We retain your information only as long as necessary to:

Provide services

Meet legal obligations

After that, data is deleted or anonymized.

6. DATA SECURITY

We implement safeguards to protect your data, but cannot guarantee absolute security.

7. YOUR PRIVACY RIGHTS

You may:

Access your data

Correct inaccuracies

Request deletion

Withdraw consent

Marketing Opt-Out

Click unsubscribe in emails

Reply “STOP” to SMS

8. DO-NOT-TRACK (DNT)

We currently do not respond to DNT signals due to lack of standardization.

9. UNITED STATES PRIVACY RIGHTS

Residents of states like California, Colorado, Connecticut, and Virginia may have rights such as:

Access to personal data

Data deletion

Opt-out of data processing

Requests can be submitted via email.

10. INTERNATIONAL PRIVACY RIGHTS

Users in countries such as:

Australia

New Zealand

South Africa

may have additional rights under local laws.

11. CONTACT US

For any questions or requests:

Horizen Surplus Recovery
(Doing Business As Horizen Rental Properties LLC)

📧 Email: [email protected]
📞 Phone: +1 319-324-7222

CONSENT

By using our website and services, you agree to this Privacy Policy.